Why Do Clients Need Infills?

The long and short of it is that the longevity of all lash extensions is at the mercy of mother nature. What many clients might not know is that we’re susceptible to lash shedding, a natural occurrence that happens when we reach the renewal stage of the lash life cycle.

Natural eyelashes continue to grow, mature and shed in a continuous cycle. As lash extensions are bonded to natural lashes, clients new to lash extensions might assume it’s a direct result of having lash extensions. This isn’t the case at all. Clients will tend to notice an eyelash or two falling out when they’ve had a lash extension treatment, so it’s important to remind them and teach clients about the lash life cycle.

After you’ve taught that important lesson, it’s crucial to let them know about lash infills. A full set of lash extensions will look great for the first few weeks, but as a result of the lash life cycle and general wear and tear (particularly those who sleep on their lashes), lashes will start to lose their pristine look. Infills are a necessity for anyone who wants to touch up and maintain their lashes for the full 6-8 weeks.

How Many Weeks Until a Client Needs an Infill?

How Many Weeks For A New Set of Lashes?

The average person has between 90-120 natural lashes per upper eyelid, and when you take into account that on average we will naturally shed 2-5 lashes per day, we lose a lot of lashes over the course of a month. Here’s the maths…

  • Week 1 – on average we may lose 21 lashes
  • Week 2 – on average we may lose 42 lashes
  • Week 3 – on average we may lose 63 lashes

We recommend that you advise your clients to book their lash infill appointment 2-3 weeks after their initial appointment. When you start to reach week 4 and your client is overdue on their infill appointment, it’s about time to start thinking of giving your clients a brand-new set of lashes.

By this point, you’ll be spending the same amount of time as you would be creating a new set of lash extensions from scratch. Also, it is sometimes best to make sure you’re working on a solid foundation – by working on bare lashes, you won’t need to assess which lashes are old or new and out of place – before you commit to creating a set of beautiful lashes.